I am a firm believer that success starts with the statement of work (SOW). An appropriate and attainable SOW determines whether my team of UX designers and researchers get the time and activities we require to fully understand a client’s
Continue readingCategory: Career, Industry & Enterprise
Designing for clients, designing within enterprises, insights from conferences and events, and growing your career. Whether you are new to the design field, or an established professional, you’ll find inspiring guidance in these posts. And perhaps a few warnings of what to avoid.
Biased by Design
Back in the mid-90s, as the personal computer was booming, I was just your fairly average tween with a Skip-It™. I spent my summers in the California sunshine counting: 100, 208, 300, 986, always aching to get to 1,000. While
Continue readingHow Large and Boutique Consultancies Can Partner for Better Design
Which is the better athlete: the marathoner or the sprinter? Both focus on hitting the finish line but possess far different skill sets. Yet any successful track and field team needs both types of athletes to win awards and recognition.
Continue readingAre We Taking the “U” Out of UX?
What is a UX designer? I recently saw a great ad for a senior UX specialist from MathWorks. Some excerpts: Work with the development team to follow a user-centered design approach as you work collaboratively to brainstorm and design innovative
Continue readingIt’s a Bird, It’s A Plane, It’s a User Champion
Like a superhero created when the contents of two beakers accidentally combine, a powerful hybrid has emerged in the software development world: the user champion. In this origin story, the beakers would be labeled “agile” and “user experience (UX)” because
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