Parental advisory for strong language, guru-deflating, and semantics. A couple of years ago, I was asked to speak about “design thinking” at a web conference. The conference-speaking part was nothing new, but the topic certainly was. With the “design
Continue readingCategory: Foundational Thinking
Boxes and Arrows has been serving the user experience and information architecture community since 2001. Along the way, some pretty big ideas have been developed here by people who are now leaders in the industry. We hope you’ll find inspiration in these posts.
What is User Experience?
I’m tired of discussing “user experience.” What it is, what it isn’t. I’m tired of talking about wireframes vs prototypes. I’m tired of the agile-lean-waterfall debates. I’m weary from discussing personas and sitemaps. I’m wary of design patterns, and I’m
Continue readingMythic Design
When I agreed to teach a twelve-week course on user experience design, I did what anyone of us would do: I went to find something to copy. I trolled the articles and syllabi I could find online, and I was
Continue readingUser Experience Go Away
There is no UX for us That’s right! I said it. For us (designers, information architects, interaction designers, usability professionals, HCI researchers, visual designers, architects, content strategists, writers, industrial designers, interactive designers, etc.) the term user experience design (UX) is
Continue readingWhither “User Experience Design”?
Like a lot of folks, I find the term “user experience design” awkward and unsatisfying, at once vague and grandiose, and not accurately descriptive of what I do. Too often it seems like a term untethered, in search of something
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