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Category: Foundational Thinking

Boxes and Arrows has been serving the user experience and information architecture community since 2001. Along the way, some pretty big ideas have been developed here by people who are now leaders in the industry. We hope you’ll find inspiration in these posts.

September 17, 2013 Deliverables / Foundational Thinking / Learning From Others / Process and Methods

UX One-liners

Posted by Nathan Gao

A little background to start: I’ve had the honor of working as a designer-in-residence for General Assembly’s User Experience Design Immersive Pilot Program (UXDI) from June through July. Our team built, launched, and taught a UX course 5-days a week,

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July 2, 2013 Design Principles / Foundational Thinking / Learning From Others

Emotional Design with A.C.T. – Part 2

Posted by Trevor van Gorp

Back in Part 1, we looked at how the emotions expressed by people and products communicate personality traits over time. We also learned that customers are attracted to things that have an aesthetic personality that’s similar to their own,1 but

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June 11, 2013 Design Principles / Discovery, Research, and Testing / Foundational Thinking / Learning From Others / Social UX

Researching User Experience: A Knowledge Ecology Model

Posted by Faye Miller

When we think of learning environments, we think of books, lectures, databases perhaps. But in my recent research, I discovered that the interactions we have with people in our networks play an even more important role in what we learn

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May 21, 2013 Conferences and Events / Deliverables / Foundational Thinking / Process and Methods / Professionalism

Information Architecture’s Teenage Dilemma

Posted by Jeff Pass

Imagine if you will information architecture as a pimply-faced, malcontent teenager.  IA is eager to express and redefine itself. It wants to be an individual yet accepted by its peers. It is simultaneously aggravated and apathetic about its parents, mentors,

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May 14, 2013 Content Strategy / Foundational Thinking / Interfaces

Is the iPad mobile?

Posted by Marina Lin

My Android phone died on the train when I was several stops away from my destination. I should have remembered where I was supposed to get off, but, like everyone else, I rely on technology to offload cognitive processes when

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