Enterprises often have a simplistic understanding of navigational structures in UX Design. Companies shy away from messing with known organizational schemas for fear that their users or customers will become confused and run away. We don’t give our users enough credit.
As a result, most software navigational structures either reflect hierarchical departmental company/brand organization (because how can users be confused by that?), or a very top-heavy list of bucketed themes loosely based on general product “themes” (hello Amazon!).
Continue reading Forget The Trail Of Breadcrumbs
The Structure of Complexity
With the 2020 events for World IA Day (est. 2012) and the IA Conference (est. as IA Summit in 2000) approaching, the team here at Boxes and Arrows is taking this opportunity to highlight the importance of Information Architecture (IA). We reached out to some pillars of the IA community to ask them for their thoughts on, where information architecture is today, and where it’s going. Their response was so enthusiastic that we will be breaking this into multiple posts.
My thanks to the generosity of Abby Covert, Peter Morville, Jorge Arango, Donna Spencer, Madonnalisa Chan, Dan Klyn, Andy Fitzgerald, Grace Lau, Dan Brown, Andrew Hinton, Lou Rosenfeld, and Boxes and Arrows patron saint, Christina Wodtke. The time and insights they provided to bring this post together are very appreciated.
Continue reading Information Architecture Expert Panel – Part One