One of the central tensions when
managing a Wiki is between centralized control and anarchy. Matthew Clarke presents a case study and guidelines
for effective use of Wikis in an
enterprise setting.
Articles by this author:
Wanted/Needed: UX Design for Collaboration 2.0
Matthew Clarke asserts that no current software supports the full process of collaboration, and proposes a model that may help get us closer to a more effective collaboration environment.
Continue readingThe Information Architect as Change Agent
Information architects can do their jobs better if they understand organizational change management. Matthew Clarke offers a primer on change management, and explains how it applies to IA.
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