Defining the audience for Boxes and Arrows sparked the same kind of heated discussion as the community-at-large about what exactly do we call ourselves? Here’s two views, we’re sure there are more…
Continue readingThe Nielsen Normal Group report “Intranet Design Annual: The Ten Best Intranets of 2001” is a worthwhile look into successful intranets that would otherwise not be available to the general public. It is a valuable guide for anyone (not just specialists) involved in intranet design and development.
Continue readingThe way you communicate the personas and present your deliverables is key to ensuring consistency of vision. Without that consistency, you’ll spend far too much time arguing with your colleagues about who your users are rather than how to meet their needs.
Continue readingMany people who work within the design field have had a hard time assimilating the full scope of Experience Design—and a harder time accepting their niches within it. The reasons for this resistance uncover much about the state of design as well as the state of identity.
Continue readingWith a creative background and an M.B.A., I’ve been a professional half-breed over the past 20 years. What I’ve learned is that the antagonism, hostility and resentment often felt on both sides of the equation is the outgrowth of a basic failure to understand what makes the other side tick.
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