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September 30, 2014 Business Design / Discovery, Research, and Testing / Workplace and Career

UX Researcher: A User’s Manual

Posted by Victor Yocco

This article is a guide on what to expect, and how to get the most from your UX researcher–a user manual, if you will. You will invest a lot in your researcher and you deserve the greatest return. You should

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September 23, 2014 Foundational Thinking / Workplace and Career

Redesign Democracy: Dare to Think Big

Posted by Dirk Knemeyer

Why are you in UX? It probably isn’t to get rich. Yes, there is plenty of money in being a UX professional today. If you’re competent, you should be enjoying a very nice lifestyle. But we do this not for

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September 16, 2014 Discovery, Research, and Testing / Learning From Others / Workplace and Career

Five Things They Didn’t Teach Me in School About Being a User Researcher

Posted by Chelsey Glasson

Graduate school taught me the basics of conducting user research, but it taught me little about what it’s like working as a user researcher in the wild. I don’t blame my school for this. There’s little publicly-available career information for

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August 26, 2014 Agile/Lean UX / Discovery, Research, and Testing

The Right Way to Do Lean Research

Posted by Laura Klein

StartX, a nonprofit startup accelerator, recently devoted an entire day to the role of design in early-stage companies. One panel included Laura Klein, Todd Zaki-Warfel, Christina Wodtke, and Mike Long. Each panelist had made their mark on how design is

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July 29, 2014 Discovery, Research, and Testing / Learning From Others / Process and Methods / User Centered

User Experience Research at Scale

Posted by Nick Cawthon

An important part of any user experience department should be a consistent outreach effort to users both familiar and unfamiliar. Yet, it is hard to both establish and sustain a continued voice amongst the business of our schedules. Recruiting, screening,

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