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March 10, 2015 Discovery, Research, and Testing / Process and Methods

A Beginner’s Guide to Web Site Optimization—Part 3

Posted by Charles Shimooka

Web site optimization has become an essential capability in today’s conversion-driven web teams. In Part 1 of this series, we introduced the topic as well as discussed key goals and philosophies. In Part 2, I presented a detailed and customizable process. In this final

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March 3, 2015 Design Principles / Process and Methods

Mystical Guidelines for Creating Great User Experiences

Posted by Tal Bloom

The Jewish Torah teaches that the Creator created our world through ten utterances–for example, “let there be light.” The Jewish mystical tradition explains that these utterances correspond with ten stages in the process of creation. Every creative process in the

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February 3, 2015 Discovery, Research, and Testing / Process and Methods

A Beginner’s Guide to Web Site Optimization—Part 2

Posted by Charles Shimooka

In the previous article we talked about why site optimization is important and presented a few important goals and philosophies to impart on your team. I’d like to switch gears now and talk about more tactical stuff, namely, process. Optimization process Establishing a well-formed, formal

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January 20, 2015 Learning From Others / Process and Methods

Enhancing the Mind-Meld

Posted by Mark Richman

Which version of the ‘suspended account’ dashboard page do you prefer? Version A       Version B     Perhaps you don’t really care. Each one gets the job done in a clear and obvious way. However, as the

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January 13, 2015 Discovery, Research, and Testing / Process and Methods

A Beginner’s Guide to Web Site Optimization—Part 1

Posted by Charles Shimooka

Web site optimization, commonly known as A/B testing, has become an expected competency among many web teams, yet there are few comprehensive and unbiased books, articles, or training opportunities aimed at individuals trying to create this capability within their organization.

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