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July 15, 2014 Case Studies / Discovery, Research, and Testing / Learning From Others

Honing Your Research Skills Through Ad-hoc Contextual Inquiry

Posted by Will Hacker

It’s common in our field to hear that we don’t get enough time to regularly practice all the types of research available to us, and that’s often true, given tight project deadlines and limited resources. But one form of user

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June 24, 2014 Learning From Others / Professionalism / Workplace and Career

Creating Your Personal Mission Statement

Posted by Louis Rosenfeld

You’re weird. In a good way, but weird nonetheless. Weird in the sense that people outside of work likely have absolutely no clue what it is you do. Maybe many at work as well. For me, this weirdness manifests itself

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June 17, 2014 Reviews

Making the Case for a Design-Led Transformation

Posted by Alejo Jumat

When you hear about problems in the healthcare space, the list can be long enough to require a prescription of its own. They can be concerns that we as individuals face. Coping with a disease or condition and understanding your

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May 27, 2014 Deliverables / Process and Methods

Forms: The Complete Guide—Part 4

Posted by Martin Polley

In which we take a look at selection-dependent inputs, and see that they’re a lot more simple to put together than they look. Forms. They’re often the bane of users’ online lives. But it doesn’t look like they’re going away

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May 6, 2014 Foundational Thinking / Learning From Others / Process and Methods / Visual and Visible

How to Make a Concept Model

Posted by Christina Wodtke

I can draw. I went to art school. I studied painting until I fell out with the abstract expressionists and switched to photography. But I can draw. What I cannot do is diagram. I always wanted to. I have models

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