So you want to extend your website’s account management features to mobile devices. Well you’re not alone; most major websites today have cross-platform accounts and profiles that make for a more engaging and cohesive user experience. And many sites enable
Continue readingIntelligent machines. There was a time when the mere mention of artificial intelligence was wrapped in constant debate and triggered images of Hollywood-crafted products, like Hal 9000. The concept itself is quite controversial; it challenges human thought as Darwin once
Continue readingThe following is a composite of experiences I’ve had in the last year when talking with startups. Some dialog is paraphrased, some is verbatim, but I’ve tried to keep it as true as possible and not skew it towards anyone’s
Continue readingThat old cliché isn’t true: all good things don’t have to come to an end. It’s possible to prepare your team for ongoing success and growth, but you have to be smart about how you do it. In this series
Continue readingDoes your company have display booths at trade shows and conferences? Typically, these are marketing-dominated efforts, but if you make the case to travel, working the booth can be used for user research. Here’s how I’ve done it. Positioning and
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