Can project management be an art? Has Berkun truly created a jargon-free guide for the whole project team? Kalbach leads us through the high-level tasks and the major milestones of this new book, while keeping us on task.
Continue readingRecent Posts
An introduction to user journeys
User journeys are a method for conceptualising and structuring a website’s content and functionality. These journeys allow us to shift away from thinking about structure in terms of hierarchies or a technical build; instead you create a narrative around your user’s needs.
Continue readingVisio Glue: Not For Sniffing – Special Deliverable #13
Spend any time with Visio and you’ll find yourself wondering how glue works. In the real world, it’s pretty straightforward: put glue between two things and they’ll stick. Although glue is used for sticking shapes together in Visio, the metaphor ends there.
Continue readingConference Wrap-Up: “IA in Germany – Chances and Perspectives”
In an attempt to bring IAs in Germany together, members of the IA Institute organized a small conference in Frankfurt on Saturday and Sunday, May 28-29, 2005. James Kalbach shares an overview of the conference with B&A.
Continue readingCustomer Storytelling at the Heart of Business Success
Personas and scenarios tell honest stories that are sculpted from diverse and comprehensive sets of data. Parrish Hanna and his Experience Planners demonstrate how to keep it honest throughout the organization.
Continue reading