The IDEA Conference took place in Toronto on September 15-16. Expand your practice by absorbing the best thinking on Social Experience Design. Brought to you in cooperation with the IA Institute.
Continue readingIDEA 2009 – Day 1
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Category: Learning From Others
What design researchers can learn from hostage negotiators
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Talking down a hostage-taker requires extraordinary empathy and close attention to communication patterns. Bryan McClain and Demetrius Madrigal of ActiveComm Labs show us how we can apply these skills when conducting user research.
Continue readingExperience Themes
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A screenwriter has a compass that can guide him through the writing process. Cindy Chastain chronicles how we can translate this approach to help us remember the quality and value of the experience.
Continue readingA Wiser Interaction
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In this podcast, Chris Baum talks
with Bill DeRouchey about how
Interaction 10 is being redesigned based on lessons from previous
years.
IDEA 2009: An Interview with Thomas Malaby
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In preparation for IDEA 2009, Russ talks to Thomas Malaby about his experiences working in Second Life and the future of virtual worlds.
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