With technology touching ever more of our work lives, user research, in its many guises, becomes part of the project lifecycle. For those of us who want a better idea of what to expect when working with a researcher, Demetrius Madrigal sets our expectations.
Continue readingCategory: Career, Industry & Enterprise
Designing for clients, designing within enterprises, insights from conferences and events, and growing your career. Whether you are new to the design field, or an established professional, you’ll find inspiring guidance in these posts. And perhaps a few warnings of what to avoid.
Engaging Interaction
The Interaction 10 program has been announced, including an interesting mix of noted keynote speakers, industry experts, and interactive sessions. Jen Bove gives us a rundown of how they’ve put the program together.
Continue readingIDEA 2009 – Day 2
The IDEA Conference took place in Toronto on September 15-16. The speakers represent the best thinking on Social Experience Design. Expand your practice with their experiences and ideas. Along
with the IA Institute, we’re happy
to bring you recordings of most conference talks.
IDEA 2009 – Day 1
The IDEA Conference took place in Toronto on September 15-16. Expand your practice by absorbing the best thinking on Social Experience Design. Brought to you in cooperation with the IA Institute.
Continue readingWhat design researchers can learn from hostage negotiators
Talking down a hostage-taker requires extraordinary empathy and close attention to communication patterns. Bryan McClain and Demetrius Madrigal of ActiveComm Labs show us how we can apply these skills when conducting user research.
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