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Category: Foundational Thinking

Boxes and Arrows has been serving the user experience and information architecture community since 2001. Along the way, some pretty big ideas have been developed here by people who are now leaders in the industry. We hope you’ll find inspiration in these posts.

March 20, 2018 Design Principles / Foundational Thinking

Changing Minds

Posted by Clifton Evans

As you are reading this, how many times will you check your phone for a text, an email, a shared link, or photo? Some of these moments of attention will be based on alerts, but how many are habitual, simply

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October 31, 2017 Foundational Thinking / Learning From Others

It’s a Bird, It’s A Plane, It’s a User Champion

Posted by Kevin Fenton

Like a superhero created when the contents of two beakers accidentally combine, a powerful hybrid has emerged in the software development world: the user champion. In this origin story, the beakers would be labeled “agile” and “user experience (UX)” because

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October 4, 2016 Foundational Thinking

Beyond The Conversation: Context-Fluid Experiences and Augmented Cognition

Posted by Cameron Miller

Have you ever felt like you were having a one-sided conversation with someone? It feels as if you are exerting much effort with minimal feedback or response in return. When we use an application, we can think of this experience

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June 21, 2016 Foundational Thinking

How UX Will Save the World

Posted by Sasha Akhavi

Douglas Adams, in The Restaurant at the End of the Universe, tells the story of the Golgafrinchians. The people of planet Golgafrincham, the story goes, figured out how to get rid of an entire useless third of their population by

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May 31, 2016 Foundational Thinking

The War on Information

Posted by Dash Neimark

The world as we know it today is rich in information. At whim, we can usually find (without much delay) an information source that answers a question, suggests nearby restaurants, tells us how to travel, or provides us with data

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