Category: Process and Methods

Simplify your work and your life by learning the tools and techniques that authors have used to conquered gnarly problem spaces. From avoiding burnout to doing scrappy research on a shoestring budget, you’ll benefit from their experience, avoid making the mistakes they made, and go on to make all new mistakes of your own. (Then contribute your learnings back to us!)

Design Principles / Mobile UX

Let Them Pee: Avoiding the Sign-Up/Sign-In Mobile Antipattern

Posted by

This is an excerpt from the upcoming Android Design Patterns: Interaction Design Solutions for Developers (Wiley, 2013) by Greg Nudelman Anything that slows down customers or gets in their way after they download your app is a bad thing. That includes sign-up/sign-in forms that show up even before potential customers can figure out if the app is actually worth using. It’s a simple UX equation This antipattern seems to be going away more and more as companies are beginning to figure

Continue reading
Design Principles

Conceptual Models in a Nutshell

Posted by and

This article explains what conceptual models are and describes the value of developing a conceptual model of a software application before designing its user interface. Conceptual Model: a Model for Users’ Mental Model A conceptual model of an application is the model of the application that the designers want users to understand.  By using the application, talking with other users, and reading the documentation, users build a model in their minds of how to use the application. Hopefully, the model

Continue reading
Deliverables / Process and Methods / Reading List

The General Stakeholder Interview

Posted by

This is an excerpt from from Kim Goodwin’s excellent Designing for the Digital Age. It is quite long, so we’ve broken it into several sections. Many thanks to Ms. Goodwin and Wiley for allowing us to share this with our readers. Understanding the Business The General Stakeholder Interview The Marketing Stakeholder Interview The Engineering Stakeholder Interview The Sales Stakeholder Interview Interviewing Executives and SME Stakeholders A Stakeholder Interview Checklist Project Management for Stakeholder Interviews Topics applicable to most stakeholders Try to keep

Continue reading
Deliverables / Process and Methods / Reading List

The Marketing Stakeholder Interview

Posted by

This is an excerpt from from Kim Goodwin’s excellent Designing for the Digital Age. It is quite long, so we’ve broken it into several sections. Many thanks to Ms. Goodwin and Wiley for allowing us to share this with our readers. Understanding the Business The General Stakeholder Interview The Marketing Stakeholder Interview The Engineering Stakeholder Interview The Sales Stakeholder Interview Interviewing Executives and SME Stakeholders A Stakeholder Interview Checklist Project Management for Stakeholder Interviews Marketing stakeholders Marketing stakeholders (such as marketing executives

Continue reading
Deliverables / Process and Methods

The Engineering Stakeholder Interview

Posted by

This is an excerpt from from Kim Goodwin’s excellent Designing for the Digital Age. It is quite long, so we’ve broken it into several sections. Many thanks to Ms. Goodwin and Wiley for allowing us to share this with our readers. Understanding the Business The General Stakeholder Interview The Marketing Stakeholder Interview The Engineering Stakeholder Interview The Sales Stakeholder Interview Interviewing Executives and SME Stakeholders A Stakeholder Interview Checklist Project Management for Stakeholder Interviews Engineering stakeholders Try to speak with engineering management

Continue reading