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Category: Process and Methods

Simplify your work and your life by learning the tools and techniques that authors have used to conquered gnarly problem spaces. From avoiding burnout to doing scrappy research on a shoestring budget, you’ll benefit from their experience, avoid making the mistakes they made, and go on to make all new mistakes of your own. (Then contribute your learnings back to us!)

June 18, 2013 Design Principles / Visual and Visible

In Defense of Floppy Disks: The Vocabulary of the Interface

Posted by Lis Pardi

I work on interfaces used by college students to search for academic articles. Librarians buy these databases. Librarians happen to be wonderful clients to build products for because they always let you know what they don’t like. A few years

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June 11, 2013 Design Principles / Discovery, Research, and Testing / Foundational Thinking / Learning From Others / Social UX

Researching User Experience: A Knowledge Ecology Model

Posted by Faye Miller

When we think of learning environments, we think of books, lectures, databases perhaps. But in my recent research, I discovered that the interactions we have with people in our networks play an even more important role in what we learn

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May 28, 2013 Learning From Others / Process and Methods

Going Beyond “Yes – and…”

Posted by Amy Jiménez Márquez

My first experience in improvisational comedy was in 1989. I was a freshman at Texas A&M University. Some of the students in the theater department decided to get an improv troupe started and somehow talked me into joining them. In

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May 21, 2013 Conferences and Events / Deliverables / Foundational Thinking / Process and Methods / Professionalism

Information Architecture’s Teenage Dilemma

Posted by Jeff Pass

Imagine if you will information architecture as a pimply-faced, malcontent teenager.  IA is eager to express and redefine itself. It wants to be an individual yet accepted by its peers. It is simultaneously aggravated and apathetic about its parents, mentors,

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April 30, 2013 Design Principles / Foundational Thinking

A Truly Ambitious Product Idea: Making Stuff for People

Posted by Dave Feldman

When I was eleven, my parents bought a Mac Plus. It had a tiny monochrome screen, a floppy drive, and 1MB of memory. And it came with something called HyperCard. HyperCard let you make stuff. It had documents called stacks,

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