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Category: Process and Methods

Simplify your work and your life by learning the tools and techniques that authors have used to conquered gnarly problem spaces. From avoiding burnout to doing scrappy research on a shoestring budget, you’ll benefit from their experience, avoid making the mistakes they made, and go on to make all new mistakes of your own. (Then contribute your learnings back to us!)

October 21, 2002 Design Principles

The Politics of User Experience

Posted by Steve Fleckenstein

Governments hire thousands of employees and spend millions of dollars on contractors to design, build, and operate websites. Chances are good that you will have some exposure to government work, and therefore, some exposure to the politics of user experience.

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October 14, 2002 Discovery, Research, and Testing / Process and Methods

Consolidated Assessment:

Posted by Seth Gordon

There are several research tools at our disposal for understanding user behavior. But how many times do we get the chance to spend as much time on research as we think is required? Combining techniques is one way to increase efficiency and still collect meaningful information.

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October 14, 2002 Design Principles / Foundational Thinking

Beauty is Only Screen Deep

Posted by Sarah Horton

What happens when web designers really “get” designing for the web? Sarah Horton, co-author of the Web Style Guide, ponders the meaning of beauty and quality in the context of being a good web designer.

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October 7, 2002 Design Principles / Mobile UX

Mobile: The State of the Art

Posted by Shawn Smith

The world of mobile phones is a jungle of technologies with few established standards that, in some ways, resembles the early days of personal computing. Here the author presents an impressionistic landscape of this world, a glimpse of the near future, and thoughts on what it might mean for IAs.

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October 7, 2002 Design Principles / Learning From Others

Ranganathan for IAs

Posted by Mike Steckel

S.R. Ranganathan was the greatest librarian of the 20th Century. His ideas influenced every aspect of library science, yet, as impressive as his accomplishments were, Ranganathan didn’t start out with the intention of becoming a librarian at all.

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