A few months ago, on the cusp of another reorganization, my boss challenged me to present ideas about how my group should be organized. The challenge: “If you could organize the group in whatever way you wanted, what would you recommend doing?” Everyone who has ever been a manager longs to hear those words.
Continue readingIn a high-tech field like web design, we might expect to find computer-savvy practitioners accomplishing all their work with the click of the mouse and a stroke of the keyboard. However, in our studies of the early stages of web design, we found that good ol’ pens, paper, walls, and tables were the primary creative tools.
Continue readingIn our second excerpt from the newly-released second editon of “Information Architecture for the World Wide Web.” the authors look at how the MSWeb team succeeded at spreading its gospel through a huge organization like Microsoft when similar efforts at smaller companies often fail.
Continue readingWe’re please to bring you the first of two excerpts from upcoming second editon of “Information Architecture for the World Wide Web.” The excerpts look at MSWeb, which the authors say provides a glimpse of what most intranets will be doing in three to five years.
Continue readingThis follow-up to Chiara Fox’s case study on bottom-up efforts to unify PeopleSoft’s various sites looks at how to create a system that not only reflects content patterns, but also supports user needs and delivers on important business objectives.
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