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A Perfection of Means and a Confusion of Aims

“A perfection of means, and confusion of aims, seems to be our main problem” – Albert Einstein My work involves helping people to understand how to best plan circumstances in which users are engaged and satisfied with their experience. Yet, I do not call myself a user experience designer. I am an information architect. I work on clarifying information and the structure it should take to best enable understanding. I create maps, controlled vocabularies, diagrams, flows, hierarchies, and statements of

November 13, 2012 Foundational Thinking / Process and Methods / Workplace and Career

Mythic Design

Posted by Christina Wodtke

When I agreed to teach a twelve-week course on user experience design, I did what anyone of us would do: I went to find something to copy. I trolled the articles and syllabi I could find online, and I was horrified. Sometime in the years between Jesse James Garrett’s lovely diagram and his incendiary demand that a room full of information architects, content strategists, and interaction designers rebrand themselves as user experience designers, user experience design had grown small. Jesse’s

November 13, 2012 Design Principles / Foundational Thinking / Interactivity

User Experience Go Away

Posted by Dave Malouf

There is no UX for us That’s right! I said it. For us (designers, information architects, interaction designers, usability professionals, HCI researchers, visual designers, architects, content strategists, writers, industrial designers, interactive designers, etc.) the term user experience design (UX) is useless. It is such an over generalized term that you can never tell if someone is using it to mean something specific, as in UX = IxD/IA/UI#, or to mean something overarching all design efforts. In current usage, unfortunately, it’s

November 13, 2012 Foundational Thinking / Interactivity / Professionalism / Workplace and Career

Whither “User Experience Design”?

Posted by Jonathan Korman

Like a lot of folks, I find the term “user experience design” awkward and unsatisfying, at once vague and grandiose, and not accurately descriptive of what I do. Too often it seems like a term untethered, in search of something — anything — we might use it to name. And yet I often call myself a UX designer, and have done for the last few years, because at the moment it seems to communicate what I do more effectively to

May 29, 2012 Case Studies

Content Strategy — in 3D!

Posted by Scott Smith

From the early Christians to the Eames, we’ve been telling stories in space. Now that media installations are becoming more prevalent, how do we use them to inspire and effect users? Second Story faced that challenge when they created an installation for the University
of Oregon.