Recently Boxes and Arrows caught up with Samantha Bailey, formerly at Argus and current lead IA for Wachovia Corporation’s Wachovia.com website. She talks about the transition from being a consultant to an “innie” IA, unravels the mysteries of metadata and taxonomies and shares her vision of the future of IA.
Continue readingBy doing the demanding intellectual work first and then forcing the tools to succumb to need to produce seemingly speedy deliverables, you can get around the difficulty of choosing between “Good, Fast and Cheap.” Here’s one approach using Excel and Visio.
Continue readingOne nonprofit + two web agencies + nine months = SchwabLearning.org. Yes, that was the formula to launch our Web site, and I am one of the sole survivors to tell you about it. In 1999, after eleven years of serving San Francisco Bay Area parents and educators through direct services and outreach, we realized that we could effect greater change if we expanded our web presence. This is the story of our redesign process.
Continue readingSTC, the Society for Technical Communication, has historically been the home of technical writers. However, the organization has seen an influx of members whose interests extend beyond writing, and this year’s conference at Opryland will provide nearly 50 sessions in usability and information design.
Continue readingThe 2002 Summit in Baltimore has come and gone. Boxes and Arrows was in attendance covering the events, the social mixing and the controversies. Throughout the summit we made some new friends and took a lot of pictures. We have gathered our notes and images together in this highlights of the two day event.
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