One of the dirty little secrets about being an information architect is that most of us only bat .500 at best. We labor and agonize over making recommendations and designing information architectures that are supposed to change the world, but many of our designs never see the light of day. Rather than moan about why my designs were not implemented, I want to share my story.
Chris Farnum is a Senior Information Architect at Enlighten. His role is to define site structure and navigation based on user needs, strategic objectives, and well-organized content. He also specializes in creating taxonomies and defining the metadata needed for searching, browsing and content management. An essential part of his methodology is to incorporate user research into the design process. Chris has been an IA for over eight years. His experience prior to joining Enlighten includes working at ProQuest Information and Learning, where he was instrumental in redesigning the ProQuest search interface. He has also worked for a wide array of clients as a consultant with Argus Associates and Compuware. His preparation for being an IA includes working as a professional librarian and earning a Masters in Information and Library Studies from the University of Michigan.