How do you establish trust and meaning for a dedicated and passionate audience, and do it across all media? Jason Hobbs gives a tour of creating a website for Volkswagen.
We know a product has a lifecycle, but does the language we use for that product also have a lifecycle? From TiVo to the Internet Superhighway, Rice shows us how the metaphors we use have an evoluation all their own.
As information architects, we are not just architecting information; we are using information to architect change. Bob Goodman shows us how we can use business and management techniques to help us be more effective agents of change.
Just when you thought you fully understood the three circles of information architecture, your assumptions are being challenged again. Withrow comes around with an argument for looking at the context circle differently.
User State-Trace Analysis
Interaction modeling makes design decisions explicit. In principle it’s simple: record what users “should” do, what they actually do, and then explain the differences between the two. Of course there’s more to it than that, and Matt Queen gives us all the details in this story.
Adapting an Existing UI for a New Purpose
Not every upgrade comes with a big budget, so you have to work with what you’ve got. Here are a couple of ways you can work with an existing UI to give it a new look and a new function.
The recent rise in more powerful technologies that provide richer user experiences online has presented us with a challenge. As designers, we are moving from from designing for “PIAs” to designing for “RIAs.” Does our documentation style change with the technology? Will our standard ways do the job?
User journeys are a method for conceptualising and structuring a website’s content and functionality. These journeys allow us to shift away from thinking about structure in terms of hierarchies or a technical build; instead you create a narrative around your user’s needs.
Personas and scenarios tell honest stories that are sculpted from diverse and comprehensive sets of data. Parrish Hanna and his Experience Planners demonstrate how to keep it honest throughout the organization.
Collaboration Sessions encourage multidisciplinary collaboration while creating a unified design vision–all within a compressed time frame.