Process and Methods

February 13th, 2006

Interaction Modeling

User State-Trace Analysis

Interaction modeling makes design decisions explicit. In principle it’s simple: record what users “should” do, what they actually do, and then explain the differences between the two. Of course there’s more to it than that, and Matt Queen gives us all the details in this story.

January 16th, 2006

Change It Up!

Adapting an Existing UI for a New Purpose

Not every upgrade comes with a big budget, so you have to work with what you’ve got. Here are a couple of ways you can work with an existing UI to give it a new look and a new function.

The recent rise in more powerful technologies that provide richer user experiences online has presented us with a challenge. As designers, we are moving from from designing for “PIAs” to designing for “RIAs.” Does our documentation style change with the technology? Will our standard ways do the job?

User journeys are a method for conceptualising and structuring a website’s content and functionality. These journeys allow us to shift away from thinking about structure in terms of hierarchies or a technical build; instead you create a narrative around your user’s needs.

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