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Category: Process and Methods

Simplify your work and your life by learning the tools and techniques that authors have used to conquered gnarly problem spaces. From avoiding burnout to doing scrappy research on a shoestring budget, you’ll benefit from their experience, avoid making the mistakes they made, and go on to make all new mistakes of your own. (Then contribute your learnings back to us!)

May 22, 2018 Content Strategy / Design Principles

UX Writing: The Case for User-Centric Language

Posted by Alana Schroeder

If I asked you what is one of the biggest problems on websites today, I’m willing to bet you wouldn’t say it has anything to do with words. But what if I told you it does? Let’s talk about user-centric

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May 8, 2018 Design Principles / Visual and Visible

Now That We’ve Captcha’d Your Attention…

Posted by Gerry Duffy

[Article edited on May 31, 2018, to clarify that PlayCaptcha and Funcaptcha are separate solutions, unrelated to each other.] The other night I listened to my friend swear his way through the online purchasing process for concert tickets. He knew

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March 20, 2018 Design Principles / Foundational Thinking

Changing Minds

Posted by Clifton Evans

As you are reading this, how many times will you check your phone for a text, an email, a shared link, or photo? Some of these moments of attention will be based on alerts, but how many are habitual, simply

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January 2, 2018 Case Studies / Process and Methods

How to Use Gamification in Mobile Apps: A Case Study

Posted by Elizabeth Ballou

Gamification, or the addition of game-like elements to anything that isn’t a game, pops up all over the design world. In my last post for Boxes and Arrows, I focused specifically on gamification in mobile app onboarding. The moment when

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October 17, 2017 Process and Methods

How to Use Gamification in Mobile App Onboarding

Posted by Elizabeth Ballou

Playing games is a human impulse. People get a kick out of competing, collecting things, and finishing tasks. You can apply game design elements to anything, which is called gamification. Mobile app onboarding is a useful place for a touch

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