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Category: Process and Methods

Simplify your work and your life by learning the tools and techniques that authors have used to conquered gnarly problem spaces. From avoiding burnout to doing scrappy research on a shoestring budget, you’ll benefit from their experience, avoid making the mistakes they made, and go on to make all new mistakes of your own. (Then contribute your learnings back to us!)

June 19, 2018 Design Principles

Where Do Design and Business Strategy Meet? Design Thinking

Posted by Skot Carruth

Design is a logical art. It’s the thought process behind the first mark on a page. It’s empathy applied systematically. It’s creative through abductive reasoning. In other words, designers are no strangers to strategy. Yet even designers themselves forget that

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June 5, 2018 Design Principles

How to Create a Smart Home Product People Actually Want to Use

Posted by Rudy Mutter

For all the hype around the Internet of Things, most people are still content to control their homes manually. A recent Gartner survey found that they don’t mind getting up to adjust the temperature or turn off the lights, and

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May 22, 2018 Content Strategy / Design Principles

UX Writing: The Case for User-Centric Language

Posted by Alana Schroeder

If I asked you what is one of the biggest problems on websites today, I’m willing to bet you wouldn’t say it has anything to do with words. But what if I told you it does? Let’s talk about user-centric

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May 8, 2018 Design Principles / Visual and Visible

Now That We’ve Captcha’d Your Attention…

Posted by Gerry Duffy

[Article edited on May 31, 2018, to clarify that PlayCaptcha and Funcaptcha are separate solutions, unrelated to each other.] The other night I listened to my friend swear his way through the online purchasing process for concert tickets. He knew

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March 20, 2018 Design Principles / Foundational Thinking

Changing Minds

Posted by Clifton Evans

As you are reading this, how many times will you check your phone for a text, an email, a shared link, or photo? Some of these moments of attention will be based on alerts, but how many are habitual, simply

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