Alan Turing’s ideas about artificial intelligence have not panned out exactly as he expected back in the 1950s. These ideas, however, can be used in interface design. John Ferrara shows us how they apply to designing search.
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Search Behavior Patterns
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People search for information online is often in idiosyncratic ways. It’s rarely as straightforward as designers of search systems assume. John Ferrara gives us hope as he helps us think about a broader search ecology and identifies patterns in behavior that serve as the basis for good search design.
Continue readingStrategies for Improving Enterprise Search
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Installing a search engine is just the beginning of creating an effective enterprise search system. John Ferrara addresses critical aspects of the user experience often overlooked or ignored.
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