Authors

Rob Tannen

Rob Tannen is the Director of Research at BresslerGroup, an established industrial design fim. He leads projects efforts in human factors, usability and design research. Rob authored numerous articles and presentations for the IDSA, the Human Factors & Ergonomics Society (HFES), and the Usability Professional's Association (UPA). He created and editsthe blog for the IDSA's Human Factors professional interest section, which promotes human factors knowledge and research methods to designers: http://www.designingforhumans.com Rob has a B.A.in Cognitive Science from Vassar College, and Masters and Ph.D. degrees in Human Factors from the University of Cincinnati.

Robert Goesch

Robert Goesch is a Product Designer and the Co-founder at DUMBO in Cologne, Germany. He co-founded DUMBO in 2017 to realize his vision of designing and shipping digital products that add real value to our everyday lives. With his team, he obsessively pursues the goal of building products that focus on user needs and correspond to human interaction patterns. He has worked with companies like Deutsche Telekom, AXA Insurances, and Lufthansa among others. He is a maker, using the power of design for change. Building products. With people. For people. In a digital world. Connect with Robert on LinkedIn or Twitter. Do not miss his thoughts on Design Strategy on Instagram.

Robert Hoekman Jr

Robert Hoekman, Jr, is the author of Designing the Obvious (New Riders), Designing the Moment (New Riders), and Web Anatomy (New Riders, coauthored by Jared Spool). He is the founder of user experience strategy and design firm Miskeeto. Robert has worked with Adobe, Dodge, American Heart Association, Automattic, and countless others, and has spoken at industry events worldwide, including SXSW, An Event Apart, and Web App Summit. Learn more about Robert at rhjr.net. He is @rhjr on Twitter.

Robert Ouellette

Forum Bureau’s President, Robert Ouellette, is the former Director of the University of Toronto’s Information Technology Design Centre. He founded Virtual Metropolis Inc. in the mid-nineties, and has held senior positions or consulted with, among others, thinkthinkthink, Immersion Studios, Levi Strauss, Boeing, and Siemens. His theoretical work on the structure and definition of virtual communities has made him a popular conference speaker, jury member, and panelist. His work on the intersection of media technologies and the city earned him a City of Toronto Urban Design Award for the John Street Media Corridor Project. Nominated for a Governor General’s Academic Award, he holds an honours degree in Architecture from the University of Toronto, an MBA from the Ivey School of Business, and is a member of the Asilomar Institute of Information Architects.

Ross Howard

Ross is a graphic designer who is passionate about emerging web technologies and how they will make the internet more useful for everyone. He currently works with the amazing team at Shift in New Zealand, and has a quiet little blog at abitcloser.com.

Rudy Mutter

Rudy Mutter is the EVP of technology and a founding partner at Yeti LLC, a product-focused development and design studio in San Francisco. A veteran software engineer, Rudy led development on the "Chelsea Handler: Gotta Go!" app, which was featured on the hit Netflix show "Chelsea Does."

Russ Unger

Russ has been working on websites since 1993—when there was only Notepad to code with and Mosaic was the only browser around. That was when he found his interest in User Experience Design and Information Architecture began to flourish. Since then, he has worked with a number of major brands, as well as on large scale Intranet and Extranet applications, biometric (fingerprint reader) applications and has worked creating interfaces for mobile applications He has also taught courses in Web and Interactive/Flash Design. Russ tries to actively blog on topics in User Experience Design at UserGlue UserBlog (www.userglue.com/blog). Russ is co-author of the book "A Project Guide to UX Design" with Carolyn Chandler for Peachpit Press.

Ryan Olshavsky

, copy editor for Boxes and Arrows, is an Interaction Designer at EBay. Prior to joining Ebay, he was Interaction Designer working on messanger for Yahoo!, and before that Ryan spent 4.5+ years at Cooper Interaction Design (now, Cooper) as a Design Communicator.

Ryan has a long history with small, design-oriented publications—at various times he has written for, edited, and designed newsletters for his design class at Carnegie Mellon University (SAiD), the San Francisco Bay Area chapter of IDSA (InCA), and Cooper. When he's not working on newsletters, Ryan dabbles in illustration, “playing” guitar and bass, looking up words in the dictionary, watching “The Simpsons,” collecting “Futurama” merchandise, and pursuing other nerdy activities. You can learn more about Ryan on his personal website—designjerk.com—if you're into that.

Salvatore Palmisano

spent nine years as a CIO for a small Tallahassee, Florida company, and currently is a business analyst for a Tallahassee software firm. He specializes in team-based solutions development, and maintains “all things underanalyzed” at sienar.org.

Samantha Bailey

Sandy Greene

Sandy has been Intuitive Company’s Creative Director since our humble beginnings and is a constant driving force of quality and innovation. Sandy previously was the Interface Design Director for Chase and directed the team responsible for all Chase public marketing and secure banking online experiences. Having graduated in 1989 from Carnegie Mellon University with a BFA and focus on Interaction Design, he’s worked in small to medium sized digital and print agencies in NYC and Philadelphia, from hands-on Designer to Director. In addition to all the accomplishments, few know that Sandy sports a creative past as Art Director for a small independent record label (Bar/None Records in Hoboken), an indie-rock magazine (Big Takeover), and developed an ID Magazine award-winning furniture line (eat your heart out, IKEA). He’s also the proud owner of a car his kids think is cool, especially since acquiring the after-market rims.

Sanjay Koyani

works for the Communication Technologies Branch of the National Cancer Insitute. He can be reached at koyanis (at) mail.nih.gov.

Sarah A. Rice

Sarah A. Rice is an information architect with over a decade of strategy and consulting experience, designing and executing excellent user experiences for companies such as Sony, Sun Microsystems, Microsoft, eBay, Princess Cruises and Yahoo! She has a master's degree in Information Science and consults with a number of user experience firms. She serves on the Board of Directors of the Information Architecture Institute, is active in the American Society for Information Science and Technology (ASIS&T), and is on the Advisory Board for the Dublin Core Metadata Initiative. She also speaks regularly at the Information Architecture Summit and other industry conferences. For more information about Sarah, see her website, www.seneb.com.

Sarah Horton

Sarah is a web developer with Academic Computing at Dartmouth College, where she helps faculty incorporate technology into their teaching. In this position she develops instructional web sites, provides faculty training, and establishes policies and resources to support Dartmouth's curriculum. Together with Patrick Lynch she authored the best-selling Web Style Guide. Her second book, Web Teaching Guide, was the 2000 winner of the American Association of Publishers Award for the Best Book in Computer Science. Her latest book, Access by Design: A Guide to Universal Usability for Web Designers, was published in July 2005 by Peachpit Press. Sarah regularly writes and speaks on the topic of accessible web design.

Sasha Akhavi

Sasha Akhavi is a UX Designer, UI Developer, Scrum Master and author of Decodings: What Computers Have Taught Me About Being Human. Starting with producing Adobe.com 20 years ago, Sasha has made a career of making friends between humans and machines. He currently works for [24]7 Customer, Inc. in Toronto, tweets at @SA_Webmastery and maintains the page Sasha Akhavi, Humanity Geek on Facebook.

Sasha Verhage

Sasha Verhage is a Senior Design Manager at Yahoo with over 10 years experience in software, internet and professional services industries. He is passionate about leading fast paced and high performing teams to successful outcomes. In his not so spare time, he makes award winning wine under the Eno label.

Saul Carliner

is a visiting scholar at the City University of Hong Kong. His publications include Designing E-Learning (ASTD Press), An Overview of Online Learning (HRD Press), and “Physical, Cognitive, and Affective: A Three-Part Model of Information Design” (Technical Communication, 4Q2000).

Scott Berkun

is the design and usability training manager for Microsoft Corporation. He has been at Microsoft for eight years, including working on Internet Explorer 1.0–5.0 in various roles from usability engineer to program manager. He writes about design at http://www.uiweb.comand http://msdn.microsoft.com/ui.

Scott Klemmer

is a doctoral candidate in the Group for User Interface Research at UC Berkeley. He has an MS in Computer Science from Berkeley, and a dual BA from Brown University: in computer science and art-semiotics.

Scott McDaniel

is a user-centered designer with Cognetics Corporation. He has more than seven years of experience in designing and documenting software, networks, and telecommunications systems. As a designer, he helps establish vision and direction for products, researches prospective users, determines requirements, and provides detailed designs and specifications for both software and web. Scott first discovered usability upon joining the Society for Technical Communication as a novice technical writer. After several years of applying user-centered design methods to documentation, he made the switch to user interface design. In his off time, Scott plays the doumbek (a Middle Eastern drum), plays and designs games, and doesn't have enough time to watch all the movies he'd like. He definitely recommends looking at the user interfaces in Minority Report—quite fun!