Thank you to everyone who has contributed knowledge to Boxes and Arrows.
Over the last six years, Andre Plaut has build and delivered training for Apple, Obama for America, and General Assembly. As a training coordinator at Apple, Andre created and delivered internal training materials to retail employees all over the world. During the 2012 Obama campaign, Andre worked with campaign staff to redesign, organize, and implement training initiatives and materials to better prepare new volunteers for the field. Now, at General Assembly, his focus is on designing and implementing the User Experience Design Immersive course on a global scale. You can reach him at @andreplaut / email@example.com
Andrea Ruskin brings over twelve years experience to her independent design practice Ruskin Design. Andrea provides visual design and information architecture services to a variety of clients from small to large profit and non-profit organizations. Previous clients include: IBM, ATB Financial, Moneris, Scotiabank, Syncrude, Shaw Cable, RBC Royal Bank, Calgary Homeless Foundation, Epcor Centre for the Performing Arts, and Enbridge Inc. An enthusiastic academic with two undergraduate degrees and a Masters in Design, Andrea is as passionate about teaching as she is about design and spends as much of her 'spare' time working with and learning from her students. Learn more about Andrea and connect with her on LinkedIn and Twitter.
Andrea is a PhD student at the Syracuse University School of Information Studies. Her current research focuses on information use in organizations. Andrea earned her MSI from the University of Michigan School of Information; to support her education habit as a master's student, she practiced web analytics for a full-service interactive agency. As an agency data analyst, she interpreted web traffic data for a wide variety of client organizations, including household names in the automotive, entertainment and financial industries. Andrea is also an Associate Instructor for the University of British Columbia's Award of Excellence in Web Analytics certificate program; she wrote the lesson on analytics for navigation for the "Web Analytics for Site Optimization" course. When not occupied with ambitious projects, Andrea is a habitual knitter and avid photographer.
Andres has both a practical and academic cross-disciplinary approach to communications design. Regardless of how a solution is expressed (IA, UX or ID), Andres believes that at the end of the day, what we are really trying to do is find the best possible way to communicate – to connect. Andres has been communicating and connecting organizations to their constituents for close to ten years. Currently, Andres finds himself leading the user experience “wing” of idfive, LLC, a Baltimore based strategic communications design firm. Visit our blog: idfive.com/blog
Andrew Hinton has designed for digital environments of one kind or another since 1991, and is now an Information Architect at IA consultancy The Understanding Group (aka TUG). Andrew is currently at work on a book for O'Reilly Media on the topic of designing context . A co-founding member of the Information Architecture Institute, he sometimes writes on IA and design for various publications, and keeps a blog at inkblurt.com.
Andrew Otwell is an information architect and interaction designer. Andrew earned a Master's degree in Art History at the University of Texas, where he studied Surrealist and Dada art. In 1997, he finally admitted his real interests were with digital design and the web, and so left academia. Fortunately, it turned out that the analysis of visual culture and the analysis of information for the web weren't so very incompatible, so Andrew found himself doing and teaching information architecture and interaction design in Austin, Berlin, and Seattle. His website is heyotwell.com
Andy Schriever, Park Street Solutions' COO and CTO, founded the company more than five years ago and has served as lead architect and product visionary since. Andy was formerly Chief Operating Officer at a $50 million manufacturer and a $30 million software company, and has also held the CIO position at one of the country’s largest payers of health-care claims. His career is built upon an extensive consulting background, including major consulting engagements with more than 40 client firms in the financial services and insurance industries. Andy’s college degree is in Mathematics, from Fordham University in New York.
I work at the SAP Design & Co-Innovation Center within a global, dynamic team. We are located in a creative and highly flexible environment, the SAP AppHaus, that serves as inspiration for the co-innovative work we do together with our customers. I support marketing and communication activities both inside and outside of SAP, with a focus on communication and storytelling.
Anthony is Co-Founder & Managing Director at Handmade Web & Design, a successful boutique branding, design, web development and digital marketing agency based in Berry on the NSW South Coast. Anthony co-founded the business with his wife Emma in 2012, and built up a strong team of talented professionals. They have enjoyed working with a wide range of businesses based in regional NSW, helping them to transform their digital marketing experience and business outcomes. Prior to starting Handmade Anthony had an exciting career at the forefront of digital transformation. Initially involved in the development of the BBC’s New Media division, he formed an early passion for customer-centred design and have developed specialist expertise in this field working in leadership and consulting roles in large corporations, SMEs and start-ups in the UK, USA and Australia. Anthony enjoys combining technical, strategic, creative and analytical skills to help define and improve consumer touch-points and to maximise the capability of new technology. Anthony volunteers as an educator and mentor at iAccelerate; a business incubator associated with the University of Wollongong. Handmade has built their reputation by delivering results through expertise, high-quality work and personal, professional service. They are Google and HubSpot Certified. Anthony plays a hands-on role in all client projects and enjoys coaching and developing the team to deliver excellence and create unique work that drives business results. If you’d like to chat about an upcoming project please contact me Anthony LinkedIn https://www.linkedin.com/in/colfelt/ Services and Expertise: - Website Development - Brand Development - Creative and Content Development - Digital Marketing and Social Media Strategy - SEO/SEM strategy and implementation - Lead Generation Strategy and Implementation - Automation and Integrations - Cross-Channel Service Experiences - Data Analytics - User Experience Design and Testing - Research and Strategy
does usability consulting, information and instructional design, writing and editing, and research on educational media. A former market researcher and teacher, he's been helping producers, designers, and others improve their communications and new technology efforts for almost twenty years. He's been designing interactive instruction and information products for the last ten. His goal is to work in a bright room, whenever possible. His website is http://www.brightroom.ca.
Aviva Rosenstein is fascinated by how people and organizations use technology to accomplish their goals. She's contributed insights to dozens of product launches within both Agile and traditional development processes, at all phases of the product lifecycle, encompassing media portals, social networking sites, and enterprise applications and platforms. Aviva began looking for ways to deliver effective research insights within Lean development while participating in Yahoo!’s pilot Agile program, and continued iterating on these techniques while managing user research for Salesforce’s innovative Agile R&D organization.
Brenda is currently an information architect at McDougal Littell in Chicago where she helps design online learning activities and instructional support applications for Grade 6-12 students and educators (which she thinks is actually kind of cool, since her master’s degree is in the same field). She was formerly an e-learning designer and producer for the School of Public Health at the University of Illinois at Chicago, an editor and copywriter for Boxes and Arrows, and she spent the dotcom boom/bust years as an information architect at iLeo, an interactive advertising arm of Leo Burnett. When she’s not pushing pixels, she’s usually playing with sticks & string.
The staff of Boxes and Arrows is all volunteer, and all working professional designers, information architects, interaction designers, information designers, and more!
Babar Suleman is a designer, new media artist, filmmaker, and writer. He is the recipient of a Humanizing Data Award from Re3 Storyhack and a Hearst and NYC Media Lab Fellowship. His writing has appeared in publications like Smashing Magazine, Crazy Egg, and others. A Fulbright scholar, Babar has an MFA in Design and Technology from Parsons School of Design. Babar can be reached through his website.
Bart is CEO @ UsabilityTools , a B2B SaaS company that helps businesses to optimize websites for higher conversion and better user experience. He has over 8 years of experience as UX Researcher and specializes in remote user testing. Bart has improved traditional and online services for over twenty clients in a wide range of industries, including education, telecoms, banking, insurance, furniture, jewelry, and e-commerce.
Ben Rogers is a user experience strategist, information architect, whose background is in business analysis and classroom education. He evangelizes research and testing to inform user-centered design on projects that impact the journey of the customer. Data models, taxonomies, and usability testing make him weak in the knees. To discuss these topics, trends, or process find him @rogersblee on Twitter or visit his LinkedIn account.