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November 12, 2013 Design Principles / Foundational Thinking / Learning From Others

An Open Letter to Project Managers

Posted by Michael Lai

Dear Project Managers, It has been a very enjoyable experience working with everyone over the last couple of months and sharing our ideas on UX design. The various discussions about user interface, product usability, and user engagement have been an

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November 5, 2013 Learning From Others / Workplace and Career

Evolving a Creative Workplace: Step 1

Posted by Sandy Greene

When a company or team experiences rapid growth, it’s exciting. But more often than not, that success comes with a price. Behind the scenes, leadership is faced with the challenge of frantically filling positions to meet the escalating client demand,

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October 29, 2013 Discovery, Research, and Testing / Process and Methods

Context matters

Posted by Maciej Płonka

What makes a marketing e-mail or newsletter efficient? One can judge, for instance, by the number of users that opened the message or clicked on a specified element representing primary action, such as a product link or button. Those indicators

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October 22, 2013 Design Principles / Discovery, Research, and Testing / Foundational Thinking

Clicking Fast and Slow

Posted by Paul Matthews

Through social psychology and cognitive science, we now know a great deal about our own frailties in the way that we seek, use, and understand information and data. On the web, user interface design may work to either exacerbate or

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September 24, 2013 Foundational Thinking / Learning From Others / Workplace and Career

Your Boss Works for You

Posted by Fred Beecher

This past June, I stood on the brink of achieving a major professional goal. The UX apprenticeship program I’d been working so hard on was going to begin on Monday. It was Thursday. On my desk lay a curious stack

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