User Experience Go Away

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There is no UX for us That’s right! I said it. For us (designers, information architects, interaction designers, usability professionals, HCI researchers, visual designers, architects, content strategists, writers, industrial designers, interactive designers, etc.) the term user experience design (UX) is useless. It is such an over generalized term that you can never tell if someone is using it to mean something specific, as in UX = IxD/IA/UI#, or to mean something overarching all design efforts. In current usage, unfortunately, it’s

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Not Dead Yet

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When Boxes and Arrows was founded a little over ten years ago, there was nothing quite like it online. There were peer-reviewed journals, and basic how-to articles. A List Apart was much more concerned with the CSS behind the interface back then, and UX Matters, Johnny Holland and Smashing Magazine were not even a twinkle in their creators’ eyes. So a bunch of scrappy volunteers gathered together and pushed to get the stories we wanted to read online. We were struggling

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Whither “User Experience Design”?

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Like a lot of folks, I find the term “user experience design” awkward and unsatisfying, at once vague and grandiose, and not accurately descriptive of what I do. Too often it seems like a term untethered, in search of something — anything — we might use it to name. And yet I often call myself a UX designer, and have done for the last few years, because at the moment it seems to communicate what I do more effectively to

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