Talking down a hostage-taker requires extraordinary empathy and close attention to communication patterns. Bryan McClain and Demetrius Madrigal of ActiveComm Labs show us how we can apply these skills when conducting user research.
Continue readingCategory: Career, Industry & Enterprise
Designing for clients, designing within enterprises, insights from conferences and events, and growing your career. Whether you are new to the design field, or an established professional, you’ll find inspiring guidance in these posts. And perhaps a few warnings of what to avoid.
Experience Themes
A screenwriter has a compass that can guide him through the writing process. Cindy Chastain chronicles how we can translate this approach to help us remember the quality and value of the experience.
Continue readingA Wiser Interaction
In this podcast, Chris Baum talks
with Bill DeRouchey about how
Interaction 10 is being redesigned based on lessons from previous
years.
IDEA 2009: An Interview with Thomas Malaby
In preparation for IDEA 2009, Russ talks to Thomas Malaby about his experiences working in Second Life and the future of virtual worlds.
Continue readingIDEA 2009: An Interview with Leisa Reichelt
In preparation for IDEA 2009, Russ talks to Leisa Reichelt about her experience designing for Drupal 7, how to design in open source and cross-cultural environments, and how she recharges her design work with art and family.
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