Boxes and Arrows has been serving the user experience and information architecture community since 2001. Along the way, some pretty big ideas have been developed here by people who are now leaders in the industry. We hope you’ll find inspiration in these posts.
Games are fun and immersive, while websites, for the most part, are not. How do we get users to suspend disbelief on the web? Mia Northrup examines how some techniques for developing games can lead to better digital experiences.
Continue readingRating and reputation systems
can reduce uncertainty decisions during online transactions. Alex Kirtland and Aaron Schiff give us solid practical advice on how to design them successfully.
In this article, part five of a series, the author describes ways to enhance the long-term value and user experience quality of portals by encouraging portability and natural patterns of dialog and interaction around aggregated content.
Continue readingAndrew Hinton digs into the origins of the persona and reflects on how business uses (or misuses) design documentation.
Continue readingPeople search for information online is often in idiosyncratic ways. It’s rarely as straightforward as designers of search systems assume. John Ferrara gives us hope as he helps us think about a broader search ecology and identifies patterns in behavior that serve as the basis for good search design.
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