Designing web-based enterprise software involves creating complex artifacts like architecture wireframes, object models, screen flows, and clickable prototypes in order to articulate aspects of the online experience for product stakeholders. But what does “craft” mean for interaction designers?
Continue readingCategory: Foundational Thinking
Boxes and Arrows has been serving the user experience and information architecture community since 2001. Along the way, some pretty big ideas have been developed here by people who are now leaders in the industry. We hope you’ll find inspiration in these posts.
(Not) Defining the damn thing
Discussions of how we should label ourselves and define our work are like flu epidemics. They break out from time to time, follow a fairly predictable course, and often make us want to barf.
Continue readingThe Sociobiology of Information Architecture
Long before anyone was looking for “godfathers” of information architecture, our fellow species were wrestling with some of the same problems we face today. The real godfathers of information architecture, as it turns out, emerged a very long time ago with the earliest origins of life on this planet.
Continue readingExpanding the Approaches to User Experience
Jesse James Garrett’s “The Elements of User Experience” diagram has become rightly famous as a clear and simple model for the sorts of things that user experience professionals do. But as a model of user experience it presents an incomplete picture with some serious omissions—omissions I’ll try address with a more holistic model.
Continue readingThe New R&D: Relevant & Desirable
Somewhere in the process of evangelizing user-centered design, user experience professionals seem to have forgotten the value of vision-driven design, which can be equally important in making sites and software relevant and desirable. We need to integrate both approaches.
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