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Category: Process and Methods

Simplify your work and your life by learning the tools and techniques that authors have used to conquered gnarly problem spaces. From avoiding burnout to doing scrappy research on a shoestring budget, you’ll benefit from their experience, avoid making the mistakes they made, and go on to make all new mistakes of your own. (Then contribute your learnings back to us!)

October 25, 2005 Design Principles / Learning From Others

Studying the Creation of Kindergarten

Posted by Bill Lucas

How does the pursuit of one man’s interests result in the creation of kindergarten and timeless design principles? Bill Lucas shows us how Friedrich Fröbel took basic elements to create intricate, scalable systems that can serve as a model for creating new experiential systems today.

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September 6, 2005 Foundational Thinking / Process and Methods

An introduction to user journeys

Posted by Jason Hobbs

User journeys are a method for conceptualising and structuring a website’s content and functionality. These journeys allow us to shift away from thinking about structure in terms of hierarchies or a technical build; instead you create a narrative around your user’s needs.

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August 14, 2005 Deliverables

Visio Glue: Not For Sniffing – Special Deliverable #13

Posted by Dan Brown

Spend any time with Visio and you’ll find yourself wondering how glue works. In the real world, it’s pretty straightforward: put glue between two things and they’ll stick. Although glue is used for sticking shapes together in Visio, the metaphor ends there.

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July 16, 2005 Personas / Process and Methods

Customer Storytelling at the Heart of Business Success

Posted by Experience Planning Group

Personas and scenarios tell honest stories that are sculpted from diverse and comprehensive sets of data. Parrish Hanna and his Experience Planners demonstrate how to keep it honest throughout the organization.

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July 4, 2005 Agile/Lean UX / Process and Methods

Collaboration Sessions: How to Lead Multidisciplinary Teams, Generate Buy-In, and Create Unified Design Views in Compressed Timeframes

Posted by Sasha Verhage

Collaboration Sessions encourage multidisciplinary collaboration while creating a unified design vision–all within a compressed time frame.

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