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Category: Process and Methods

Simplify your work and your life by learning the tools and techniques that authors have used to conquered gnarly problem spaces. From avoiding burnout to doing scrappy research on a shoestring budget, you’ll benefit from their experience, avoid making the mistakes they made, and go on to make all new mistakes of your own. (Then contribute your learnings back to us!)

October 28, 2004 Deliverables

Wireframe Annotations in Visio : Special Deliverable #11

Posted by Dan Brown

Few information architects tap the full power of Visio. For the IA, Visio is a means to an end—a mechanism for capturing some ideas on paper before they are transformed into graphics, HTML, and code.

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September 14, 2004 Personas / Process and Methods / User Centered

Making Personas More Powerful: Details to Drive Strategic and Tactical Design

Posted by Marla Olsen

Personas ought to be one of the defining techniques in user-focused design, but they’ve unfortunately become more of a check-off item than a useful tool. So how did we get here?

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September 14, 2004 Personas / Process and Methods / User Centered

Extending a Technique: Group Personas

Posted by Mike Kuniavsky

Entertainment, education, and collaboration software is often used by two or more people simultaneously. Each of these groups has a different set of needs and expectations, and each can be modeled as a group persona, rather than as individual users.

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August 31, 2004 Deliverables

Site Diagrams: Mapping an Information Space

Posted by Jason Withrow

Site diagrams can be quite helpful in answering all kinds of hard questions. How to create the right diagram became a personal challenge for Jason Withrow. He shares his story through tips and techniques…

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August 16, 2004 Design Principles / Mobile UX

Location and Presence in Mobile Data Services

Posted by Shawn Smith

The emergence of a handful of popular mobile data services has changed the way we interact with our phones. Now, several technologies on the immediate horizon are about to change the way we (and our phones) interact with the world. Imagine…

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