This article explains what conceptual models are and describes the value of developing a conceptual model of a software application before designing its user interface. Conceptual Model: a Model for Users’ Mental Model A conceptual model of an application is the model of the application that the designers want users to understand. By using the…
Mobile Welcome Experience Antipattern
This is an excerpt from the upcoming “Android Design Patterns: Interaction Design Solutions for Developers” (Wiley, 2013) by Greg Nudelman The first thing your customers see when they download and open your app is the welcome mat you roll out for them. Unfortunately, this welcome mat commonly contains unfriendly impediments to progress and engagement: End…
There is no UX for us That’s right! I said it. For us (designers, information architects, interaction designers, usability professionals, HCI researchers, visual designers, architects, content strategists, writers, industrial designers, interactive designers, etc.) the term user experience design (UX) is useless. It is such an over generalized term that you can never tell if someone…
As the web design community explores using game design principles in our work, we must be aware of how and when they are appropriate.
Christina Wodtke takes a closer look at two key principles, mastery and flow, and explains how we might use them in application design.
Leonardo, the genius. Yet, even the great Leonardo faltered from time to time. Brian Sullivan shares the tale of Leonardo’s kitchen nightmare and teases out the lessons we can all learn from failure.
Understanding features in terms of complexity instead of functionality
Jon Bolt explores how changing the discussion from “functionality” to “complexity” helps product owners and designers better evaluate the real impact new features have on a product.
How good design can make users effective
Stephen Turbek highlights the various, subtle pressures on a user that reduce a user’s “effective intelligence”, or what they actually use when using an interface.
Gerry McGovern discusses the importance of task management
In this B&A podcast, Jeff Parks speaks with Gerry McGovern about the thinking that went into his new book. They discuss customers as strangers, the Long Neck, and task management — how to deliver and
measure what your customers want.
Defining Emotion, Personality and Relationship
We form relationships with products and services for the same reasons we form them with people. In this first of two installments, Trevor explains how emotion commands attention.