Design Principles

November 23rd, 2011

Complexity and User Experience

Understanding features in terms of complexity instead of functionality

Jon Bolt explores how changing the discussion from “functionality” to “complexity” helps product owners and designers better evaluate the real impact new features have on a product.

April 20th, 2011

Are your users S.T.U.P.I.D?

How good design can make users effective

Stephen Turbek highlights the various, subtle pressures on a user that reduce a user’s “effective intelligence”, or what they actually use when using an interface.

September 27th, 2010

The Stranger’s Long Neck

Gerry McGovern discusses the importance of task management

In this B&A podcast, Jeff Parks speaks with Gerry McGovern about the thinking that went into his new book. They discuss customers as strangers, the Long Neck, and task management — how to deliver and
measure what your customers want.

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