Authors

Kyle Soucy

Kyle Soucy is the founding principal of Usable Interface (www.usableinterface.com), an independent consulting company specializing in product usability and user-centered design. Her clients have ranged in industries from pharmaceutical giants like Pfizer to publishing powerhouses like McGraw-Hill. She has created intuitive interfaces for a variety of different products, everything from web sites to touch screen devices. Kyle is the Founder and Past President of the New Hampshire Chapter of the Usability Professionals' Association (NH UPA), she has served as the Chair of PhillyCHI, the Philadelphia Chapter of the Association for Computing Machinery’s Special Interest Group on Computer-Human Interaction (ACM SIGCHI), and she is the local UXnet Ambassador for New Hampshire. She is very passionate about the continued growth of the usability and user experience design community. Location: Rochester, NH USA

Laura Klein

Laura Klein is a Lean UX and Research expert in Silicon Valley, where she teaches companies how to get to know their users and build products people will love. She blogs about UX, metrics, customer development, and startups at Users Know. Her book, UX for Lean Startups, was published by O’Reilly and is aimed at helping entrepreneurs learn enough research and design to let them validate their ideas. Twitter @lauraklein Book UX for Lean Startups

Laura S. Quinn

is a technology strategy and information architecture consultant for both corporate and nonprofit clients. Her company, Alder Consulting, specializes in helping nonprofits build powerful internet and database systems with the resources they have (learn more about Alder Consulting at www.alderconsulting.com). In her spare time, Laura prepares for a new career as a homesteader with faithful practice in cooking, gardening, sewing, and weaving.

Lee McCormack

copy editor, forged his communication and information-design Kung Fu in the fires of the daily newspaper biz, where he researched, wrote and rendered the core essences of pretty much everything you can imagine, from fuel cells to shattered fibias to the stock market to the locations of proposed Walmarts. For fun, Lee wrote newspaper and magazine stories about various scab-inducing outdoor sports.

Lee is currently the senior (and sole remaining) information architect/designer/copywriter at AltaVista. He loves the Internet because it adds a new dimension—interaction—to his work.

Lee graduated from Humboldt State University on the Redwood Coast of Northern California, where he majored in journalism and mountain biking. He makes use of the latter degree every chance he gets.

Lexie Lu

Lexie Lu is a UX content strategist and writer. She is a contributor to Marketo, Website Magazine and Envato. Feel free to subscribe to her design blog, Design Roast, or follow her on Twitter @lexieludesigner.

Lis Hubert

Lis is an acclaimed design and strategy thought leader, writer, and speaker with extensive expertise in Digital Strategy, Customer Experience, Information Architecture, and Design Thinking. As founding partner of CX by Design, she has made it her mission to help companies meet their strategic goals. She does so by making the invisible visible through research, making the complex simple through her unique perspective, and bringing understanding and meaning through expert facilitation. With over a decade of designing successful products and strategies for clients of all sizes, her passion lies in helping her partners think holistically about driving and enacting real change. Lis helps businesses not only increase their bottom line but also their longevity through customer loyalty. When not tackling complex strategic problems, you can find Lis doing her best to enjoy the human experience to the fullest.

Lis Pardi

Lisa D. Dance

Lisa D. Dance is a UX Designer/Founder at ServiceEase, a consultancy that helps organizations “be easy to do business with” by using user centered research and design. Her background includes re-establishing the user experience function for a Fortune 500 insurance company and contributing to their website winning over 17 national and international awards. Lisa has a Bachelor of Arts in Political Science, Post-Baccalaureate Certificate in Marketing, and an Interaction Design Specialization Certificate. As a strong advocate for the user experience design community, Lisa speaks on a variety of user experience design topics, organizes the Ladies That UX-Richmond Chapter, and serves as Vice Chair of Richmond Design Group, a nonprofit organization focused on user experience. In 2019, she spearheaded the inaugural UX Census (RVA) Survey, which provided a snapshot of the user experience landscape in the Richmond, VA (RVA) area.

Liz Danzico

Liz Danzico is equal parts information architect, usability analyst, and editor. With nearly ten years of experience as a user experience professional, she makes information useful, usable, and delightful for websites of all shapes and sizes. Liz has organized information for sites across a variety of industries, including retail, publishing, media and entertainment, nonprofit, and financial services. She has overseen the editorial process for Rosenfeld Media, a publisher of user experience books, and is editor emeritus for Boxes and Arrows. Liz is a user experience consultant and chair of the MFA Interaction Design program at the School of Visual Arts. She’s on the advisory board of The Information Architecture Institute and is board officer for AIGA/NY, the professional association for design. In the past, Liz directed experience strategy for AIGA, where she was responsible for the national web presence and all online and New Riders publications. Before that, she directed the information architecture teams at Barnes & Noble.com and Razorfish New York.

Louis Rosenfeld

Lou is an independent information architecture consultant, and founder of Rosenfeld Media. Lou served as Argus Associates’ president from 1994-2001. Named a “Technology Pioneer” by Crain’s Detroit Business, Lou served as lead information architect on projects for such clients as AT&T, Borders Books & Music, Chrysler Corporation, Dow Chemical, and SIGGRAPH.

Lou is co-author (with Peter Morville) of the best-selling book, “Information Architecture for the World Wide Web”. Distinguished as the “Best Internet Book of 1998” by Amazon.com and called “The Most Useful Book on Web Design on the Market” by Jakob Nielsen.

Lou co-founded the Information Architecture Institute and UXnet, the User Experience Network.

Luke Frake

Luke Frake is a CRO Specialist, keynote speaker, and director at Space Between. Follow Luke on Twitter @LukeFrake.

Luke Wroblewski

Luke Wroblewski is the author of Site-Seeing: A Visual Approach to Web Usability, the User Experience Director at LukeW Interface Designs, and currently teaches interface design classes at the University of Illinois in Urbana-Champaign.

Lyle Kantrovich

is a User Experience Architect with Cargill, Inc. He blogs his thoughts on usability, web design, information architecture and user experience practices at Croc o’ Lyle..

Lynn Rampoldi-Hnilo

is a Usability Engineer/Researcher at PeopleSoft. She initiates and leads the user experience research efforts for the Supply Chain Management product line. Prior to PeopleSoft, she worked as a market researcher at Cheskin on media (e.g., Internet effects and transmedia trends), product development of communication technologies, and usability and interface design studies. Lynn completed her Ph.D. at Michigan State University with an emphasis on technology and cognition. She has taught communication theories and social science methodologies at Stanford, Michigan State University, and St. Mary's College.

Lynn Stott

is an information architect and user experience consultant with a Ph.D. in anthropology and religious studies. Her IA and UX work is informed by insights and analytical processes developed in 10 years' of instructional design, in academic work in community structures, symbols and meaning, and in studies of literature and classical rhetoric. She has developed in-house IA/UX teams in large corporations and now teaches, conducts workshops, and consults with clients in a variety of industries through her firm, Vivid Think.

Maciej Płonka

UX Consultant - EDISONDA

Madonnalisa Gonzales-Chan

wrangles the volunteers for Boxes & Arrows. During the day she is Metadata Services Manager at Stanford Graduate School of Business. Her primary role is to provide guidance on information management best practices for applications and websites developed at Stanford GSB. She is also involved in metadata and taxonomy development initiatives at GSB.

Previous to Stanford, she was an Information Architect at AltaVista developing information and interaction architectures for AltaVista's LIVE! portal and search services. Some of her past work experiences include a short stint as a volunteer on the re-architecture of the San Jose Repertory website, Academic Technology Specialist for the English Department at Stanford University, and Systems Librarian at Innovative Interfaces Inc.

Madonnalisa has a M.S. in Library and Information Science from the University of Illinois, Urbana-Champaign and a B.A. in English Literature from the University of California, Irvine.

In her free time she moonlights as a karaoke singer, rides “shotgun” on the tracks of Laguna Seca Raceway, and dabbles in finding the meaning of life through calculus. Oh, by the way, don’t hesitate to ask her about her name.

Mandy Cornwell

Mandy Cornwell (formerly Lowey) is a User Experience designer currently working for Motorola, Inc. on mobile devices. Mandy presented at the Momentum user conference in Barcelona, Spain. The presentation revolved around her experiences in designing an application for the leading content management platform, EMC Documentum. This experience helped lead to the creation of "Change it Up! Adapting an Existing UI for a New Purpose."

Marcin Lella

Marcin is a UX researcher interested in getting product teams to empathize with their users. He has led qualitative and quantitative studies at Amazon, Thomson Reuters, and Microsoft. Top dissertation & distinction in LSE Behavioural Science masters programme, Boston University magna cum laude.

Margot Bloomstein

Margot Bloomstein is one of the most prominent voices in the content strategy industry. She is the author of the critically acclaimed Trustworthy: How the Smartest Brands Beat Cynicism and Bridge the Trust Gap and the industry mainstay Content Strategy at Work: Real-World Stories to Strengthen Every Interactive Project. She is also the principal of Appropriate, Inc., a brand and content strategy consultancy based in Boston. For more than 20 years, Margot has taught workshops, keynoted conferences, and advised marketing teams around the world. Her clients include the American Montessori Society, Harvard University, Fidelity, Lovehoney, Mailchimp, Sallie Mae, and Timberland. Margot developed the popular message architecture-driven approach to content strategy and created BrandSort, a tool embraced by consultancies to help organizations clarify their communication goals. A participant in the inaugural Content Strategy Consortium and featured speaker at SXSW, Margot advises Women Talk Design, a platform for speakers in design, and teaches in the content strategy graduate program at FH Joanneum University in Graz, Austria. She lives outside Boston and lectures around the world about brand-driven content strategy and designing for trust. Find her on Twitter at @mbloomstein. Yes, she wants to meet your dog.

Social handles:

https://twitter.com/mbloomstein
https://www.linkedin.com/in/mbloomstein/

Author headshot © Sharona Jacobs