It should come as little surprise that the basic flow of Yahoo! Mail has hardly changed at all since the portal first acquired the RocketMail service in 1997. But rather than offering an outdated solution to the web-based email problem, Yahoo! Mail demonstrates the lasting effectiveness of a simple approach.
Continue readingLighting design has a utilitarian role: to put enough light on the stage so that the audience can see the actors. But the lighting also helps shape the performance by providing the color and overtones that add meaning and layers and depth. The same mix of art and technology, craft and discipline exists in user interface design.
Continue readingWhat lessons have we learned about how design improves the interface between customers and companies? Perhaps we can start by asking how websites have actually changed over time, and from that we can learn how websites should change in the future.
Continue readingFrom Washington, D.C. to Olympia, Washington, there’s a rich potential for user experience consultants of all flavors to provide services to government. In this article I’ll share some thoughts directed toward you, the independent consultant or small firm that would like to work with government.
Continue readingMany months ago, we started with a crazy dream of a magazine that would tear down the fences we so hastily built between our crafts. An intelligent and jargon-free meeting place for practitioners that would make us all a bit smarter.
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