Learning From Others Archives

People Who Design: Connecting Design Communities

These days, creating a personal website is easy. You don’t need to know about how to code; the newest platforms can host profile pages with templates you can fill in with photos, links, and text about you and your works. Especially if your content all fits in just one page, you have all you need for a website no matter if you’re a media person, digital professional, creative designer, or a tech expert. Having a website really helps to make

August 31, 2020 Learning From Others / Process and Methods

Design is Changing Shopping (for the Better)

Posted by Lexie Lu

Technology changes at the speed of light. Just when a shopping experience is updated for the latest craze, something new arrives on the scene and uproots the way people shop online. Even though this happens all the time, some design trends can give hints at how the landscape of eCommerce changes from year to year. Paying attention to these improvements allows us to stay on top of consumer needs and make educated guesses about where and when the next big

May 28, 2019 Learning From Others

Design Leadership for Introverts

Posted by Tim Yeo

How introverted designers and design leaders can operate successfully in a world where the extrovert ideal is desired. Introduction In Susan Cain’s 2012 Ted Talk, “The Power of Introverts,” she said that we live in a world where the extrovert ideal is desired. As a leader in design, this certainly feels true for me. When people paint a picture of what a leader looks like, it often looks like this: A leader commands the center of attention. A leader is

February 26, 2019 Business Design / Learning From Others

Somewhere Between Vulnerability and Design Thinking

Posted by Jay Melone

My story of discovering, first-hand, how important psychological safety is to teams pinning their innovation hopes on frameworks like design thinking. I sat up from the exercise mat I was lying on and pushed myself off the gym floor. I hustled over to the window sill where my jacket, water bottle, and phone sat. I anxiously fumbled to unlock my phone and to tap the rewind button on the audio book, Dare to Lead, I was listening to so I

September 18, 2018 Business Design / Learning From Others

Trusting the Process

Posted by Karah Salaets

I am a firm believer that success starts with the statement of work (SOW). An appropriate and attainable SOW determines whether my team of UX designers and researchers get the time and activities we require to fully understand a client’s needs and fashion a suitable solution. Regrettably, we often work within overly prescriptive SOWs that dictate a solution before we have a chance to understand the problem. One reason projects are poorly scoped is our clients’ discomfort with ambiguity. Clients