Category: Learning From Others

Design Principles / Discovery, Research, and Testing / Foundational Thinking / Learning From Others / Social UX

Researching User Experience: A Knowledge Ecology Model

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When we think of learning environments, we think of books, lectures, databases perhaps. But in my recent research, I discovered that the interactions we have with people in our networks play an even more important role in what we learn and how we turn information into actionable knowledge. All of the people in my study were learning how to be lecturers and how to progress their careers after spending considerable amounts of time as practitioners in a variety of industries such

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Learning From Others / Process and Methods

Going Beyond “Yes – and…”

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My first experience in improvisational comedy was in 1989. I was a freshman at Texas A&M University. Some of the students in the theater department decided to get an improv troupe started and somehow talked me into joining them. In the beginning, I was petrified to perform without a script. Looking back now, I can see just how much improv has taught me and how it informs the decisions I make when working with a project team to create a

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Case Studies / Learning From Others

The Power of Collaboration

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A quote that I stumbled on during grad school stuck with me. From the story of the elder’s box as told by Eber Hampton, it sums up my philosophy of working and teaching: “How many sides do you see?” “One,” I said. He pulled the box towards his chest and turned it so one corner faced me. “Now how many do you see?” “Now I see three sides.” He stepped back and extended the box, one corner towards him and one

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