Drilling Into Lean UX

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Overall I found Lean UX to be an incredibly insightful and helpful compilation of principles and suggestions for practice/improving process and collaboration as outlined in my review of the book. As I was reading, though, I had some questions come up that I felt weren’t answered–or maybe I missed the answer. Since others may have these same questions, we appreciate Jeff Gothelf agreeing to answer them for Boxes and Arrows. Ambrose: In a couple places, you mention the value of

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Emotional Design with A.C.T. – Part 2

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Back in Part 1, we looked at how the emotions expressed by people and products communicate personality traits over time. We also learned that customers are attracted to things that have an aesthetic personality that’s similar to their own,1 but they prefer products that take on a complementary role during interaction.2 In Part 2, we’ll look at how relationships are formed when people interact with products over time, and we’ll explore how people experience the emotion of “love.” Then, we’ll examine how

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Researching User Experience: A Knowledge Ecology Model

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When we think of learning environments, we think of books, lectures, databases perhaps. But in my recent research, I discovered that the interactions we have with people in our networks play an even more important role in what we learn and how we turn information into actionable knowledge. All of the people in my study were learning how to be lecturers and how to progress their careers after spending considerable amounts of time as practitioners in a variety of industries such

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2013 User Experience Awards

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The 2013 User Experience Awards were presented Tuesday, May 21, 2013, at Parson’s Tischman Auditorium in New York. The host and organizer of the ceremony was Beverly May, Founder and President of Oxford Technology Ventures. A keynote address was given by Robyn Peterson, CTO of Mashable. Before introducing the jurors, Beverly spoke about the mission of the UX Awards, which is “not just to celebrate the winners, but to determine what great, award-winning UX is.” After messages from sponsors, the

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Going Beyond “Yes – and…”

My first experience in improvisational comedy was in 1989. I was a freshman at Texas A&M University. Some of the students in the theater department decided to get an improv troupe started and somehow talked me into joining them. In the beginning, I was petrified to perform without a script. Looking back now, I can see just how much improv has taught me and how it informs the decisions I make when working with a project team to create a

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