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Category: Process and Methods

Simplify your work and your life by learning the tools and techniques that authors have used to conquered gnarly problem spaces. From avoiding burnout to doing scrappy research on a shoestring budget, you’ll benefit from their experience, avoid making the mistakes they made, and go on to make all new mistakes of your own. (Then contribute your learnings back to us!)

July 29, 2014 Discovery, Research, and Testing / Learning From Others / Process and Methods / User Centered

User Experience Research at Scale

Posted by Nick Cawthon

An important part of any user experience department should be a consistent outreach effort to users both familiar and unfamiliar. Yet, it is hard to both establish and sustain a continued voice amongst the business of our schedules. Recruiting, screening,

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May 27, 2014 Deliverables / Process and Methods

Forms: The Complete Guide—Part 4

Posted by Martin Polley

In which we take a look at selection-dependent inputs, and see that they’re a lot more simple to put together than they look. Forms. They’re often the bane of users’ online lives. But it doesn’t look like they’re going away

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May 6, 2014 Foundational Thinking / Learning From Others / Process and Methods / Visual and Visible

How to Make a Concept Model

Posted by Christina Wodtke

I can draw. I went to art school. I studied painting until I fell out with the abstract expressionists and switched to photography. But I can draw. What I cannot do is diagram. I always wanted to. I have models

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April 29, 2014 Deliverables / Design Principles / Discovery, Research, and Testing / Software and Tools

Three Ways to Improve Your Design Research with Wordle

Posted by Jeff Tang

“Above all else show the data.” –Edward Tufte Survey responses. Product reviews. Keyword searches. Forums. As UX practitioners, we commonly scour troves of qualitative data for customer insight. But can we go faster than line-by-line analysis? Moreover, how can we

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April 22, 2014 Deliverables / Process and Methods

Forms: The Complete Guide–Part 3

Posted by Martin Polley

Forms are important—they’re the most common way to get information from our users. But just making wireframes of a form misses a big piece of the picture—what it’s like to interact with it. An HTML prototype of a form, on

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