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Category: Process and Methods

Simplify your work and your life by learning the tools and techniques that authors have used to conquered gnarly problem spaces. From avoiding burnout to doing scrappy research on a shoestring budget, you’ll benefit from their experience, avoid making the mistakes they made, and go on to make all new mistakes of your own. (Then contribute your learnings back to us!)

May 6, 2014 Foundational Thinking / Learning From Others / Process and Methods / Visual and Visible

How to Make a Concept Model

Posted by Christina Wodtke

I can draw. I went to art school. I studied painting until I fell out with the abstract expressionists and switched to photography. But I can draw. What I cannot do is diagram. I always wanted to. I have models

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April 29, 2014 Deliverables / Design Principles / Discovery, Research, and Testing / Software and Tools

Three Ways to Improve Your Design Research with Wordle

Posted by Jeff Tang

“Above all else show the data.” –Edward Tufte Survey responses. Product reviews. Keyword searches. Forums. As UX practitioners, we commonly scour troves of qualitative data for customer insight. But can we go faster than line-by-line analysis? Moreover, how can we

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April 22, 2014 Deliverables / Process and Methods

Forms: The Complete Guide–Part 3

Posted by Martin Polley

Forms are important—they’re the most common way to get information from our users. But just making wireframes of a form misses a big piece of the picture—what it’s like to interact with it. An HTML prototype of a form, on

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March 25, 2014 Deliverables / Process and Methods

Forms: The Complete Guide–Part 2

Posted by Martin Polley

Forms are one of the most important parts of any site or app—they are the most common way for our users to give us the information that we need to help them do what they want to do. But in

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March 11, 2014 Design Principles / Process and Methods

Managing Website Accounts in Cross-Platform Contexts

Posted by Will Hacker

So you want to extend your website’s account management features to mobile devices. Well you’re not alone; most major websites today have cross-platform accounts and profiles that make for a more engaging and cohesive user experience. And many sites enable

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