Entertainment, education, and collaboration software is often used by two or more people simultaneously. Each of these groups has a different set of needs and expectations, and each can be modeled as a group persona, rather than as individual users.
Continue readingCategory: Process and Methods
Simplify your work and your life by learning the tools and techniques that authors have used to conquered gnarly problem spaces. From avoiding burnout to doing scrappy research on a shoestring budget, you’ll benefit from their experience, avoid making the mistakes they made, and go on to make all new mistakes of your own. (Then contribute your learnings back to us!)
Site Diagrams: Mapping an Information Space
Site diagrams can be quite helpful in answering all kinds of hard questions. How to create the right diagram became a personal challenge for Jason Withrow. He shares his story through tips and techniques…
Continue readingLocation and Presence in Mobile Data Services
The emergence of a handful of popular mobile data services has changed the way we interact with our phones. Now, several technologies on the immediate horizon are about to change the way we (and our phones) interact with the world. Imagineā¦
Continue readingRepresenting Content and Data in Wireframes: Special Deliverable #10
Visio practically groaned as I opened the wireframes for my current project, which were in something like the twentieth revision. It was the usual story—poorly defined requirements and business rules—and my project folder was fast becoming the poster child for Feature Creep Flu.
Continue readingAre Useful Requirements Just A Fairy Tale? (and why an IA should care)
I’ve heard of a fantastic land far, far away where magical people called “project managers” collect something called “requirements.” These requirements so clearly, concisely, and completely describe work to be done that all the villagers involved share a common understanding of a project’s goals.
Continue reading