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Category: Process and Methods

Simplify your work and your life by learning the tools and techniques that authors have used to conquered gnarly problem spaces. From avoiding burnout to doing scrappy research on a shoestring budget, you’ll benefit from their experience, avoid making the mistakes they made, and go on to make all new mistakes of your own. (Then contribute your learnings back to us!)

April 7, 2003 Process and Methods

Card-Based Classification Evaluation

Posted by Donna Spencer

We hear and talk a lot about card sorting in various forms, and how it can be used as input on a hierarchy or classification system (or a taxonomy, if you like more technical words). We hear that we should test our hierarchies, but we don’t talk about how.

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April 7, 2003 Process and Methods / Search and Metadata

Creating a Controlled Vocabulary

Posted by Fred Leise

You have probably heard IAs discussing the benefits of their latest taxonomy project and how you should be implementing one. But how, you might wonder, can you get started? In the next installment about Controlled Vocabularies, our authors go into detail about one methodology.

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March 31, 2003 Deliverables

Writing Smart Annotations

Posted by Dan Saffer

Now that you’ve figured out the navigation, placed the content, and figured out page flows, it’s time to explain just what exactly that collection of “Lorum ipsum” greeking, HTML widgets, and X-ed out boxes are, how they work, and how they meet the site goals.

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March 10, 2003 Foundational Thinking / Process and Methods

Expanding the Approaches to User Experience

Posted by Marla Olsen

Jesse James Garrett’s “The Elements of User Experience” diagram has become rightly famous as a clear and simple model for the sorts of things that user experience professionals do. But as a model of user experience it presents an incomplete picture with some serious omissions—omissions I’ll try address with a more holistic model.

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March 10, 2003 Deliverables / Reviews

IA Library Quick Reference: Special Deliverable #7

Posted by Dan Brown

In this column, you’ll find an overview of three IA books from a deliverables point of view. The purpose of this article is not to say whether one book is better than another, or even to comment on the overall quality of the books, but to provide a guide to what kind of deliverables information you can find in each book, and where.

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