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Category: Process and Methods

Simplify your work and your life by learning the tools and techniques that authors have used to conquered gnarly problem spaces. From avoiding burnout to doing scrappy research on a shoestring budget, you’ll benefit from their experience, avoid making the mistakes they made, and go on to make all new mistakes of your own. (Then contribute your learnings back to us!)

February 24, 2003 Deliverables

Getting Creative With Specs: Usable Software Specifications

Posted by Brian R. Krause

Building architects don’t have to think much about what the actual deliverables are to contractors and their clients, because their industry has traditions and standards for blueprints, balsa wood models, and computer-generated renderings. As user interface consultants, we have to think about this anew for every project.

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February 24, 2003 Process and Methods

Beyond cardsorting: Free-listing methods to explore user categorizations

Posted by Rashmi Sinha

As a precursor to cardsorting or as an independent method, free-listing is a technique that can help you determine the scope of a content domain while providing some insight into how the domain is structured.

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February 10, 2003 Business Design / Deliverables / Process and Methods

What’s Your Idea of a Mental Model?

Posted by Scott McDaniel

We need a way to document and express mental models that is as simple and robust as personas for user profiles and scenarios for tasks. By laying out users’ current mental models and a target mental model, we can clarify our thinking and communication about the user interface’s objects, metaphors, and interaction.

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February 1, 2003 Foundational Thinking / Process and Methods

The New R&D: Relevant & Desirable

Posted by Marla Olsen

Somewhere in the process of evangelizing user-centered design, user experience professionals seem to have forgotten the value of vision-driven design, which can be equally important in making sites and software relevant and desirable. We need to integrate both approaches.

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January 27, 2003 Deliverables / Prototyping

Practical Applications: Visio or HTML for Wireframes

Posted by Jeff Gothelf

Design organizations inevitably run across the debate of Visio versus HTML wireframes. The decision for one over the other is never a clear-cut one since, as with all things IA-related, it depends. This article seeks to sort out the issues by describing the pros and cons of each and identifying situations where one may be more effective than the other.

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