In part one of this article the discussion was one of views, forms, and the manner in which they could be combined into a task structure known as a hub. This installment expands on those themes by exploring two other types of task structures commonly employed in web applications–wizards and guides.
Continue readingCategory: UX Design
What happens in the end-to-end experience? Can the intended audience find what they’re looking for? What is the actual problem being solved? Are you designing the right product for the customer need? Information architecture, accessibility, findability, taxonomy, interaction design, research, usability, case studies, interviews, surveys, and more.
Executive Dashboards
Contrary to first impression, an “executive dashboard” is not found in a CIO’s car. Rather, an executive dashboard, also known as a manager dashboard, executive cockpit, or digital cockpit, is a child of what in the 1980s was referred to as the Executive Information System (EIS).
Continue readingDesigning Customer-Centered Organizations
Even with the present downturn in the economy, more companies, from new media to established banks, have larger usability and design teams than ever before. Should we be content that we have come so far?
Continue readingDon’t Test Users, Test Hypotheses
“Observe your users” — a maxim most user experience professionals subscribe to. But how do you “observe?” When testing websites, generating hypotheses about user behavior can help inform the observation process, structure data collection and analysis, and organize findings.
Continue readingLearning to Love the Pixel: Exploring the Craft of Icon Design
Designing web-based enterprise software involves creating complex artifacts like architecture wireframes, object models, screen flows, and clickable prototypes in order to articulate aspects of the online experience for product stakeholders. But what does “craft” mean for interaction designers?
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