What happens in the end-to-end experience? Can the intended audience find what they’re looking for? What is the actual problem being solved? Are you designing the right product for the customer need? Information architecture, accessibility, findability, taxonomy, interaction design, research, usability, case studies, interviews, surveys, and more.
Despite predictions to the contrary, it doesn’t seem that the advent of networked information sharing has reduced human consumption of paper. In fact, given the amount of printouts modern offices and homes produce, one is inclined to say that even MORE paper is generated today than ever before.
Continue readingIn a high-tech field like web design, we might expect to find computer-savvy practitioners accomplishing all their work with the click of the mouse and a stroke of the keyboard. However, in our studies of the early stages of web design, we found that good ol’ pens, paper, walls, and tables were the primary creative tools.
Continue reading“Making the Web Work: Designing Effective Web Applications” is a well-written, meaty book on the entire process of designing interactive websites from a user interface perspective. Those new to the field of user-centered design will find it most useful; intermediate or advanced practitioners looking for in-depth information specific to web applications may want to look elsewhere.
Continue readingInformation architects are fascinated with faceted classification and its application to information architecture problems. Our three authors present a series of in-depth articles covering faceted classification and controlled vocabularies and their practical application.
Continue readingWell-designed interactive products allow people and technology to carry on a complex and elegant dance relying on multiple, simultaneous forms of communication. A new 12-part series will discuss the activity of interaction design as it relates to the Web, and the relative advantages and disadvantages of the Web as an interactive medium.
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