Upon publication of his new book, “The Elements of User Experience”, Boxes and Arrows talks to the author, Jesse James Garrett, to discover how the diagram evolved into the book, why he only wears black and how his work as an information architect has evolved.
Continue readingGovernments hire thousands of employees and spend millions of dollars on contractors to design, build, and operate websites. Chances are good that you will have some exposure to government work, and therefore, some exposure to the politics of user experience.
Continue readingJesse James Garrett’s “The Elements of User Experience” is a concise yet meaty exploration of the many roles and disciplines that combine to create effective websites. By advocating a balanced blend of usability, creativity, and business sensibility, this text is a worthwhile introduction—or re-introduction—to the process of creating successful user experiences.
Continue readingThere are several research tools at our disposal for understanding user behavior. But how many times do we get the chance to spend as much time on research as we think is required? Combining techniques is one way to increase efficiency and still collect meaningful information.
Continue readingWhat happens when web designers really “get” designing for the web? Sarah Horton, co-author of the Web Style Guide, ponders the meaning of beauty and quality in the context of being a good web designer.
Continue reading