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Reading List

Book in Brief: Meeting Design for Managers, Makers, and Everyone

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Editors’ note: This “Book in Brief” feature here on Boxes and Arrows is from Kevin Hoffman’s Meeting Design for Managers, Makers, and Everyone. We’ll publish an excerpt, up to 500 words, of your book. The catch is that we’ll only publicize one book a month; first come, first serve. Other rules will certainly occur to us over time. Hit us up at idea at boxesandarrows.com. How to Design a Meeting When hundreds of hours of his design team’s sweat, blood, and tears seemed

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Workplace and Career

Are We Taking the “U” Out of UX?

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What is a UX designer? I recently saw a great ad for a senior UX specialist from MathWorks. Some excerpts: Work with the development team to follow a user-centered design approach as you work collaboratively to brainstorm and design innovative solutions to complex problems. Make recommendations to team members about which usability methods to use to answer their questions about users and design directions based on projects’ needs, goals, and constraints. Work closely with team members to conduct user research,

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Case Studies

Case Study: How to Build a Digital User Experience Monitoring System

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Most software user experience and product management teams have similar questions: How do users feel about our products? How is our product experience changing over time? How do users feel about a recent change we’ve made in the product? Our user experience (UX) and product teams are no different, so we set up a system that provides an ongoing stream of data that answers these questions and does much more. In this case study, we describe our user experience monitoring

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Interfaces / Visual and Visible

Tying in Augmented Reality and Virtual Reality to Your Brand’s Digital Presence

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Just as you had mastered SEO, social media, and original content, along come platforms that threaten to disrupt all previous branding experiences. According to a survey by Greenlight Insights, 53% of respondents said they would be more inclined to purchase from a brand that used virtual reality compared to one that did not. Although we are now relatively more familiar with augmented reality (AR) and virtual reality (VR), it is still quite a challenge to understand how to design effective

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Discovery, Research, and Testing

Understanding the Value of Workarounds

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As I stare down the tiny leaf-shaped fruit well of my yogurt container, I stop to think, why can’t I ever get ALL of the fruit from this little reservoir? There is always some fruit left over. My spoon is too wide to reach the corners. After trying other options in the silverware drawer, a closer look at the back of my spoon reveals the solution; the small and narrow curve of the spoon handle turns out to be a

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