Blog - Page 29 of 124 - Boxes and Arrows

An Open Letter to Project Managers

Dear Project Managers, It has been a very enjoyable experience working with everyone over the last couple of months and sharing our ideas on UX design. The various discussions about user interface, product usability, and user engagement have been an enlightening experience for me as well, and it is very positive to see that everyone involved in the product thinks so highly about improving the user experience. In an ideal world with unlimited time and resources, I think the best

November 5, 2013 Learning From Others / Workplace and Career

Evolving a Creative Workplace: Step 1

Posted by Sandy Greene

When a company or team experiences rapid growth, it’s exciting. But more often than not, that success comes with a price. Behind the scenes, leadership is faced with the challenge of frantically filling positions to meet the escalating client demand, teams are asked to gel quickly and work around the clock to hit client deadlines, and ultimately the quality of deliverables suffers. It can be difficult to keep a handle on exactly who is doing what—much less who everyone is.

October 29, 2013 Discovery, Research, and Testing / Process and Methods

Context matters

Posted by Maciej Płonka

What makes a marketing e-mail or newsletter efficient? One can judge, for instance, by the number of users that opened the message or clicked on a specified element representing primary action, such as a product link or button. Those indicators measure user engagement precisely; however, they are limited to the last phase of interaction with e-mail or newsletter. The act of clicking certain element in a marketing e-mail is a result of a longer process of identifying, assimilating, and analyzing

October 22, 2013 Design Principles / Discovery, Research, and Testing / Foundational Thinking

Clicking Fast and Slow

Posted by Paul Matthews

Through social psychology and cognitive science, we now know a great deal about our own frailties in the way that we seek, use, and understand information and data. On the web, user interface design may work to either exacerbate or counteract these biases. This article will give a brief overview of the science then look at possible ways that design and implementation can be employed to support better judgements.

September 24, 2013 Foundational Thinking / Learning From Others / Workplace and Career

Your Boss Works for You

Posted by Fred Beecher

This past June, I stood on the brink of achieving a major professional goal. The UX apprenticeship program I’d been working so hard on was going to begin on Monday. It was Thursday. On my desk lay a curious stack of paper labeled “Manager’s Onboarding Kit.” Of all the things I’d planned for and anticipated about the apprenticeship program, becoming a manager was something I hadn’t even considered. It’s something I’ve consciously avoided my entire career. The apprentices arrived, and